Returns & Exchanges

At Justmylook, we want you to be completely satisfied with your beauty purchase, which is why we offer a straightforward 30-day return policy for any unopened and unused products. Please ensure items are returned in their original packaging with all seals intact to qualify for a full refund.

Return Process

• 1.
  Check Eligibility

  Verify that your items are unused, unopened, and within the 30-day return window from the date of delivery.

• 2.
  Contact Support

  Email our customer service team with your order number to receive a Return Merchandise Authorization (RMA) and the correct return address.

• 3.
  Package Securely

  Carefully pack your items to prevent damage during transit, ensuring you include your order details or the provided RMA form inside the parcel.

• 4.
  Ship and Track

  Send your package using a tracked courier service and retain your proof of postage until your refund has been processed by our warehouse team.